Chris Voss Teaches the Art of Negotiation | Masterclass Business Course
Chris Voss Teaches the Art of Negotiation | Masterclass Business Course
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As an FBI hostage negotiator, Chris Voss persuaded terrorists, bank robbers, and kidnappers to see things his way. Now he’s teaching you his field-tested strategies to help you in everyday negotiations, whether you’re aiming to improve your salary, the service you receive, or your relationships. Get stronger communication skills, game-changing insights into human nature, and more of what you want out of life.
Instructor(s): Chris Voss
Class Length: 18 video lessons (3 hours 4 minutes)
Category: Acting & Performing Arts, Business & Entrepreneurship, Science & Technology
LESSON PLAN
- Tactical Empathy
- Mirroring
- Labeling
- Exercise: Mirroring and Labeling
- Mastering Delivery
- Case Study: Chase Manhattan Bank Robbery
- Body Language & Speech Patterns
- Creating the Illusion of Control
- Mock Negotiation: Teenager
- The Accusations Audit
- The Value of "NO"
- Mock Negotiation: Rival
- Bending Reality
- Bargaining
- Mock Negotiation: Salary
- Black Swans
- Mock Negotiation: "60 Seconds or She Dies"
- The Power of Negotiation
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